Copyright 1999-2010  Paul Glen.     All Rights Reserved.     3253 Malcolm Ave., Los Angeles, CA 90034  USA      310-694-0450

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Getting Started

Most of the time, when potential clients first contact me, they have a strong sense that there are problems with their organization.  But usually, they cannot precisely articulate what those problems are.  

This is completely normal.  

Articulating issues and separating symptoms from root causes is normally the first thing that my clients and I work on together.  In fact, much of it takes place as we discuss how to work together, even before we agree to a consulting engagement.

The process of getting to know one another, of deciding whether working together would be productive for you is also a process of clarifying the issues you want to address.

So, the short answer to the question "How do I get started?" is that you email me at info(at) or call me at 310-694-0450 (USA) and we begin a conversation about what’s going on in your environment.

After that, if we both decide that working together is appropriate, we begin to work on writing a brief letter of agreement.  The letter outlines your goals and what work we will do together to meet them.  That’s right.  You and I work together on writing the letter of engagement.  I find that the process of working together on that letter is an excellent way to help you articulate the issues you want to address and for us to come to a meeting of the minds about how we will work together.

I look forward to hearing from you to discuss your issues and how we might work together to address them.